Last updated: September 2026
RED Works is a trading name of RED Electrical Bristol Limited, a company registered in England and Wales (Company No. 09939375), whose registered office is at Hanham Hall, Whittucks Road, Hanham, Bristol, BS15 3FR. We are committed to protecting your personal data and handling it responsibly in accordance with the UK GDPR and the Data Protection Act 2018.
1. Information we collect
We may collect personal information when you:
- Contact us via our website enquiry form, email, or telephone
- Register interest in our subcontractor network
- Request a quote or engage our services
- Visit our website (technical data collected automatically)
The types of data collected include: your name, job title, company name, email address, telephone number, and any project information you provide. Technical data may include your IP address, browser type, and pages visited, collected via standard web server logs.
2. How we use your information
We use your personal data to:
- Respond to enquiries and provide quotes
- Deliver contracted services and manage our client relationships
- Process subcontractor applications and manage our supply chain
- Send relevant service updates where you have given consent or where we have a legitimate interest in doing so
- Comply with our legal and regulatory obligations
Our lawful basis for processing is typically contract performance, legitimate interests, or your consent, depending on the nature of the data and the purpose.
3. Sharing your information
We do not sell your personal data. We may share it with:
- Trusted subcontractors or partners where required to deliver a service you have requested
- Our CRM and business software providers (including GoHighLevel), who process data on our behalf under appropriate data processing agreements
- Regulatory bodies or law enforcement where required by law
4. Data retention
We retain personal data only for as long as necessary. Enquiry records are typically held for 2 years. Client and supplier records are retained for 7 years following the end of the relationship, to meet financial and legal obligations.
5. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure where we have no lawful basis to retain it
- Object to processing based on legitimate interests
- Withdraw consent where processing is based on consent
- Complain to the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at info@red-works.co.uk.
6. Cookies
This website uses only essential cookies required for the site to function. We do not use advertising or tracking cookies. No consent banner is required for essential cookies under UK PECR.
7. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are hosted on secure, UK-based or EU-based infrastructure where possible.
8. Changes to this policy
We may update this policy from time to time. The current version is always available on this page. Material changes will be notified to active clients and subcontractors.
9. Contact
For any privacy-related queries, please contact:
RED Works — RED Electrical Bristol Limited
Email: info@red-works.co.uk
Telephone: 0330 134 8624